Privacy Policy
Last updated: August 2, 2026
1. Introduction
FlexiRoom ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, phone number, and email address when you submit a booking or listing request
- City, check-in/check-out dates, and stay preferences
- Property details submitted by PG owners (address, pricing, room availability)
- Messages you send us via contact forms, WhatsApp, or email
3. How We Use Your Information
We use the information we collect to:
- Match guests with verified PGs and process booking requests
- Verify and onboard PG owner listings
- Communicate with you about bookings, listings, or support requests
- Improve our platform, features, and city coverage
4. Sharing of Information
We share your contact details only with the specific PG owner or guest involved in a booking request, so they can confirm availability and coordinate your stay. We do not sell your personal information to third parties.
5. Cookies
We may use cookies and similar technologies to remember your preferences (such as dark mode) and understand how visitors use our site. You can disable cookies in your browser settings at any time.
6. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page.
9. Contact Us
If you have questions about this Privacy Policy, reach us at hello@flexiroomz.com.